Telehealth

WHAT IS TELEHEALTH?

Telehealth is the use of digital technology to provide therapy outside the traditional office setting. Telehealth is accessible and convenient, allowing you to participate in a secure video appointment with your therapist from your laptop, tablet, or mobile device.

TELEHEALTH MIGHT BE A GOOD FIT FOR YOU IF…

You live in a more remote location.

You have limited mobility.

You need more flexibility in your schedule.

You are seeking specialized services not provided in your area.

You find yourself in the face of a worldwide Pandemic.

PREPARING FOR YOUR APPOINTMENT 

Before your telehealth appointment you will receive an email from our practice that includes a link directing you to your session.

If you are using a laptop or computer it is unnecessary to download any additional software.

If you are using a smartphone or tablet you will need to download the Telehealth by SimplePractice mobile app which you may access here iOS App Store  Google Play Store.

TO GET THE MOST OUT OF YOUR VIDEO SESSION:

Do not leave other applications open during your appointment, shared bandwidth can impact the quality of your connection.

Please choose a secure and comfortable location without additional background noise (loud pets/TV blare, etc).

Schedule your appointment at a time of day where you will be interrupted or distracted.

Make sure you have a pair of headphones (this can help ensure privacy/improve sound if your device does not have high quality speakers).

Use an internet connection with a bandwidth of 10 MBPS minimum.

Ensure your device has webcam & microphone.

Use Ethernet instead of Wi-Fi when possible, wired internet is generally a more stable connection.

FAQs

How is telehealth different from traditional therapy?
Telehealth appointments occur remotely, you become responsible for securing a location that facilitates the sense of safety and privacy traditionally established in the therapy office. Just like a face to face appointment, your telehealth session is private and confidential. Research indicates that effectiveness of telehealth is on par with face to face therapy. You still experience the consistency of regular appointments with a therapist committed to serving your mental health needs.

What devices can I use?

A laptop or desktop computer with a webcam & speakers, tablet with webcam & speakers, or a smartphone with at least iOS 11 or an Android 7.0.

What do I do if I don’t get the reminder email with the link for our appointment?

If you don’t get the reminder, contact your therapist and they will resend the link through email or secure messaging.

Will our sessions be recorded?

Telehealth appointments are never recorded or stored.

What are your rates?

The cost of a telehealth appointment is the same as a traditional therapy appointment.

How do I improve the quality of the internet connection?

Use an internet connection with a bandwidth of 10 MBPS minimum.

To improve your connection, when possible use Ethernet instead of Wi-Fi.

Make sure to close all other applications on your tablet, computer, or mobile device to maximize your bandwidth.



1650 Oregon St 216
Redding, CA 96001

chris@chrisscottmft.com
(530) 691-4577

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